Frequently Asked Questions

General Information


For any issue and enquiries, please contact our customer support representatives at:, call our customer support team at Australia: 1300 360 445 - International: +61 8 8154 1388 or fill out the form here to send us feedback. To assist us in processing your enquiry, please provide us with some information about yourself.

If your enquiry relates to our booking system, your questions may already be answered in our helpful FAQs.


Graduation tickets

Graduands do not need tickets for the Graduation Ceremony, but every graduand will be provided with tickets for guests to attend their Graduation Ceremony. Details about how and when to collect your tickets will be emailed to your Notre Dame account.

When you arrive

Go to the registration desks in the vestibule of the Town Hall an hour before the ceremony begins to register your attendance.

  • You will be assigned a ticket with your seat number.
  • All graduands must be seated no later than 15 minutes before the ceremony commences.
  • The ceremony will then begin.

Parking and Public Transport

We recommend public transport or taxis as there is no parking available at Sydney Town Hall. However, you and your guests may wish to park in the nearby Queen Victoria building, or any of the nearby parking stations.


Please ensure your guests bring their tickets, as no one will be admitted without one. All guests are to be seated in the Town Hall at least 15 minutes before the scheduled start of the ceremony. If you or your guests require special assistance (e.g. wheelchair access) during the ceremony, please email written requests to

Venue Info

Sydney Town Hall

Next graduation ceremony will be held on the 12th of April 2016.

Academic Dress

Gown Collection Times and Locations

No gowning service on this university

FAQ on Academic Dress

No gowning service on this university

How to wear your academic dress

No gowning service on this university

Academic Dress Sizes

No gowning service on this university

Other Services

Photography and Merchandise

GFP has been contracted to provide a complete record of each ceremony, as well as a portrait photographic service for graduates.

GFP is the official supplier of graduation memorabilia such as bears, flowers, graduation rings, pins and charms, all available for purchase on graduation day. Please visit the GFP website for further details.

Stage presentation photographs will also be available immediately following your ceremony to purchase and take home on the day

Save time and money by pre-ordering your graduation photograph packages through the Graduation Portal.

Contact us

For any issue, please contact our Customer Support Representatives at:



Australia: 1300 360 445
International: +61 8 8154 1388